{"id":309741,"date":"2025-07-15T15:21:02","date_gmt":"2025-07-15T13:21:02","guid":{"rendered":"https:\/\/repan.ch\/garantie-et-retour\/"},"modified":"2026-07-22T20:48:54","modified_gmt":"2026-07-22T18:48:54","slug":"garantie-et-retour","status":"publish","type":"page","link":"https:\/\/repan.ch\/fr\/garantie-et-retour\/","title":{"rendered":"Garantie et retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"309741\" class=\"elementor elementor-309741 elementor-309549\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-76c45a6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76c45a6c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50fec055\" data-id=\"50fec055\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d0a0aff color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2d0a0aff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Garantie et politique de retour<\/h1>\n<p><strong>15 juillet 2025<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f4d31d6 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3f4d31d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2>1 an de garantie constructeur<\/h2>\n<p>Malgr\u00e9 des contr\u00f4les de qualit\u00e9 \u00e0 plusieurs niveaux, des erreurs peuvent aussi nous arriver. C&rsquo;est pourquoi nous offrons une garantie fabricant d&rsquo;un an sur notre travail.   <\/p>\n<p>En g\u00e9n\u00e9ral, nous ne pouvons pas garantir une r\u00e9vision. - Par exemple, m\u00eame un m\u00e9canicien automobile ne peut pas r\u00e9soudre tous les probl\u00e8mes de voiture. MAIS nous trouverons certainement une solution, notamment gr\u00e2ce \u00e0 notre stock de centaines de po\u00eales diff\u00e9rentes.  <\/p>\n<p><\/p>\n<h2>14 jours de d\u00e9lai de r\u00e9tractation<\/h2>\n<p>Les articles en stock peuvent \u00eatre retourn\u00e9s non utilis\u00e9s dans les 14 jours suivant leur r\u00e9ception. Veuillez nous contacter d&rsquo;abord, comme indiqu\u00e9 ci-dessous. <\/p>\n<p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71c2f9fd color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"71c2f9fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2>Est-ce normal ?<\/h2>\n<p>Un rev\u00eatement neuf est parfois diff\u00e9rent d&rsquo;un rev\u00eatement neuf. Ici, c&rsquo;est nous qui d\u00e9cidons comment le traiter : <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f78414e elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2f78414e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"33\" zoomAndPan=\"magnify\" viewBox=\"0 0 24.75 24.749999\" height=\"33\" preserveAspectRatio=\"xMidYMid meet\"><defs><clipPath id=\"d7fd2b2f7a\"><path d=\"M 0 0 L 24.503906 0 L 24.503906 24.503906 L 0 24.503906 Z M 0 0 \"><\/path><\/clipPath><clipPath id=\"8f65e63795\"><path d=\"M 0 0 L 24.214844 0 L 24.214844 24.214844 L 0 24.214844 Z M 0 0 \"><\/path><\/clipPath><clipPath id=\"ba8296021b\"><path d=\"M 1.8125 4.574219 L 21.859375 4.574219 L 21.859375 19.421875 L 1.8125 19.421875 Z M 1.8125 4.574219 \"><\/path><\/clipPath><\/defs><g id=\"64a0be6a48\"><g clip-rule=\"nonzero\" clip-path=\"url(#d7fd2b2f7a)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#ffffff;fill-opacity:1;\" d=\"M 0 0 L 24.503906 0 L 24.503906 24.503906 L 0 24.503906 Z M 0 0 \"><\/path><\/g><g clip-rule=\"nonzero\" clip-path=\"url(#8f65e63795)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#2fa124;fill-opacity:1;\" d=\"M 0 0 L 24.214844 0 L 24.214844 24.214844 L 0 24.214844 Z M 0 0 \"><\/path><\/g><g clip-rule=\"nonzero\" clip-path=\"url(#ba8296021b)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#f4f3ef;fill-opacity:1;\" d=\"M 8.382812 19.40625 L 1.820312 12.84375 L 3.242188 11.425781 L 8.382812 16.570312 L 20.382812 4.570312 L 21.804688 5.988281 Z M 8.382812 19.40625 \"><\/path><\/g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ceci est normal et n'est que visuellement diff\u00e9rent de ce \u00e0 quoi vous \u00eates habitu\u00e9.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"33\" zoomAndPan=\"magnify\" viewBox=\"0 0 24.75 24.749999\" height=\"33\" preserveAspectRatio=\"xMidYMid meet\"><defs><clipPath id=\"b3f1617eb0\"><path d=\"M 0 0 L 24.503906 0 L 24.503906 24.503906 L 0 24.503906 Z M 0 0 \"><\/path><\/clipPath><clipPath id=\"ea5bf3a5ed\"><path d=\"M 0 0 L 24.265625 0 L 24.265625 24.265625 L 0 24.265625 Z M 0 0 \"><\/path><\/clipPath><clipPath id=\"ce18bf6514\"><path d=\"M 1.816406 1.980469 L 21.863281 1.980469 L 21.863281 22.027344 L 1.816406 22.027344 Z M 1.816406 1.980469 \"><\/path><\/clipPath><\/defs><g id=\"ce4856f686\"><g clip-rule=\"nonzero\" clip-path=\"url(#b3f1617eb0)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#ffffff;fill-opacity:1;\" d=\"M 0 0 L 24.503906 0 L 24.503906 24.503906 L 0 24.503906 Z M 0 0 \"><\/path><\/g><g clip-rule=\"nonzero\" clip-path=\"url(#ea5bf3a5ed)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#db5f6e;fill-opacity:1;\" d=\"M 0 0 L 24.265625 0 L 24.265625 24.265625 L 0 24.265625 Z M 0 0 \"><\/path><\/g><g clip-rule=\"nonzero\" clip-path=\"url(#ce18bf6514)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#f4f3ef;fill-opacity:1;\" d=\"M 13.019531 12.003906 L 21.863281 20.867188 L 20.703125 22.027344 L 11.839844 13.183594 L 2.976562 22.027344 L 1.816406 20.867188 L 10.664062 12.003906 L 1.816406 3.140625 L 2.976562 1.980469 L 11.839844 10.828125 L 20.703125 1.980469 L 21.863281 3.140625 Z M 13.019531 12.003906 \"><\/path><\/g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quelque chose a mal tourn\u00e9 ici - c'est un cas de garantie<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"82\" zoomAndPan=\"magnify\" viewBox=\"0 0 61.5 61.499996\" height=\"82\" preserveAspectRatio=\"xMidYMid meet\"><defs><clipPath id=\"324779c71f\"><path d=\"M 0 0 L 61.003906 0 L 61.003906 61.003906 L 0 61.003906 Z M 0 0 \"><\/path><\/clipPath><clipPath id=\"a67e3603e6\"><path d=\"M 0 0 L 60.925781 0 L 60.925781 60.925781 L 0 60.925781 Z M 0 0 \"><\/path><\/clipPath><clipPath id=\"f0ca24e927\"><path d=\"M 14.214844 4.652344 L 46 4.652344 L 46 42 L 14.214844 42 Z M 14.214844 4.652344 \"><\/path><\/clipPath><clipPath id=\"bab25f4639\"><path d=\"M 23 44 L 35 44 L 35 55.988281 L 23 55.988281 Z M 23 44 \"><\/path><\/clipPath><\/defs><g id=\"bc667d8ab4\"><g clip-rule=\"nonzero\" clip-path=\"url(#324779c71f)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#ffffff;fill-opacity:1;\" d=\"M 0 0 L 61.003906 0 L 61.003906 61.003906 L 0 61.003906 Z M 0 0 \"><\/path><\/g><g clip-rule=\"nonzero\" clip-path=\"url(#a67e3603e6)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#c77732;fill-opacity:1;\" d=\"M 0 0 L 60.925781 0 L 60.925781 60.925781 L 0 60.925781 Z M 0 0 \"><\/path><\/g><g clip-rule=\"nonzero\" clip-path=\"url(#f0ca24e927)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#f4f3ef;fill-opacity:1;\" d=\"M 43.636719 10.609375 C 42.28125 8.679688 40.410156 7.199219 38.03125 6.183594 C 35.660156 5.167969 32.917969 4.652344 29.816406 4.652344 C 26.992188 4.652344 24.417969 5.15625 22.085938 6.164062 C 19.753906 7.160156 17.875 8.6875 16.460938 10.710938 C 15.332031 12.324219 14.632812 14.273438 14.34375 16.5625 C 14.222656 17.558594 15.011719 18.441406 16.019531 18.441406 L 22.261719 18.441406 C 23.0625 18.441406 23.738281 17.878906 23.914062 17.097656 C 24.066406 16.398438 24.324219 15.773438 24.683594 15.238281 C 25.257812 14.375 25.996094 13.71875 26.902344 13.277344 C 27.804688 12.835938 28.757812 12.609375 29.777344 12.609375 C 30.824219 12.609375 31.765625 12.824219 32.640625 13.265625 C 33.503906 13.699219 34.191406 14.324219 34.703125 15.136719 C 35.214844 15.945312 35.472656 16.882812 35.472656 17.960938 C 35.472656 18.976562 35.246094 19.890625 34.796875 20.699219 C 34.34375 21.511719 33.738281 22.261719 32.980469 22.929688 C 32.207031 23.605469 31.355469 24.242188 30.390625 24.867188 C 29.097656 25.679688 27.988281 26.582031 27.074219 27.578125 C 26.152344 28.574219 25.464844 29.878906 24.980469 31.5 C 24.507812 33.121094 24.261719 35.289062 24.253906 38.011719 L 24.253906 39.363281 C 24.253906 40.289062 25 41.046875 25.9375 41.046875 L 31.429688 41.046875 C 32.351562 41.046875 33.113281 40.300781 33.113281 39.363281 L 33.113281 38.011719 C 33.132812 36.480469 33.328125 35.195312 33.707031 34.160156 C 34.085938 33.121094 34.671875 32.199219 35.453125 31.410156 C 36.242188 30.617188 37.25 29.859375 38.480469 29.117188 C 39.949219 28.246094 41.210938 27.269531 42.289062 26.183594 C 43.359375 25.105469 44.199219 23.851562 44.804688 22.445312 C 45.402344 21.039062 45.710938 19.417969 45.710938 17.601562 C 45.679688 14.867188 44.992188 12.539062 43.636719 10.609375 Z M 43.636719 10.609375 \"><\/path><\/g><g clip-rule=\"nonzero\" clip-path=\"url(#bab25f4639)\"><path style=\" stroke:none;fill-rule:nonzero;fill:#f4f3ef;fill-opacity:1;\" d=\"M 28.851562 44.828125 C 27.289062 44.828125 25.964844 45.371094 24.867188 46.460938 C 23.769531 47.546875 23.226562 48.863281 23.246094 50.382812 C 23.226562 51.921875 23.769531 53.246094 24.867188 54.34375 C 25.964844 55.441406 27.289062 55.988281 28.851562 55.988281 C 29.847656 55.988281 30.769531 55.730469 31.601562 55.226562 C 32.445312 54.714844 33.121094 54.046875 33.644531 53.195312 C 34.167969 52.34375 34.4375 51.40625 34.445312 50.382812 C 34.425781 48.851562 33.863281 47.546875 32.742188 46.460938 C 31.632812 45.371094 30.328125 44.828125 28.851562 44.828125 Z M 28.851562 44.828125 \"><\/path><\/g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Imparfait mais quand m\u00eame utilisable ? Nous disons : oui. Vous aussi ? 1 an de garantie inclus.   <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a109176 elementor-widget elementor-widget-image-gallery\" data-id=\"4a109176\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-gallery.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-gallery\">\n\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-mod-animations-transform-css\" href=\"https:\/\/repan.ch\/wp-content\/themes\/woodmart\/css\/parts\/mod-animations-transform.css?ver=8.5.7\" type=\"text\/css\" media=\"all\" \/> \t\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-mod-transform-css\" href=\"https:\/\/repan.ch\/wp-content\/themes\/woodmart\/css\/parts\/mod-transform.css?ver=8.5.7\" type=\"text\/css\" media=\"all\" \/> \t\t\t\n\t\t<style>\n\t\t\t#gallery-1 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 33%;\n\t\t\t}\n\t\t\t#gallery-1 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-1' class='gallery galleryid-309741 gallery-columns-3 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4a109176\" data-elementor-lightbox-title=\"Petite rayure.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzA5NTE5LCJ1cmwiOiJodHRwczpcL1wvcmVwYW4uY2hcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA3XC9LcmF0emVyY2hlbi5qcGciLCJzbGlkZXNob3ciOiI0YTEwOTE3NiJ9\" href='https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Kratzerchen.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"237\" src=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Kratzerchen.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-309519\" srcset=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Kratzerchen.jpg 781w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Kratzerchen-400x121.jpg 400w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Kratzerchen-150x46.jpg 150w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Kratzerchen-300x91.jpg 300w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Kratzerchen-768x233.jpg 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-309519'>\n\t\t\t\t<b>Petites rayures sur le m\u00e9tal<\/b><br\/> Ces po\u00eales ont d\u00e9j\u00e0 bien servi, mais elles sont tout de m\u00eame propres.\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4a109176\" data-elementor-lightbox-title=\"Manches-rev\u00eatus.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzA5NTIyLCJ1cmwiOiJodHRwczpcL1wvcmVwYW4uY2hcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA3XC9CZXNjaGljaHRldGUtU3RpZWxlLmpwZyIsInNsaWRlc2hvdyI6IjRhMTA5MTc2In0%3D\" href='https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtete-Stiele.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"237\" src=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtete-Stiele.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-309522\" srcset=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtete-Stiele.jpg 781w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtete-Stiele-400x121.jpg 400w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtete-Stiele-150x46.jpg 150w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtete-Stiele-300x91.jpg 300w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtete-Stiele-768x233.jpg 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-309522'>\n\t\t\t\t<b>Manches et poign\u00e9es rev\u00eatues <\/b><br\/>Le fait de recouvrir plut\u00f4t que de percer nous fait gagner beaucoup de temps.\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4a109176\" data-elementor-lightbox-title=\"Surfaces en acier inoxydable bross\u00e9.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzA5NTI1LCJ1cmwiOiJodHRwczpcL1wvcmVwYW4uY2hcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA3XC9HZXRvZW50ZS1FZGVsc3RhaGxvYmVyZmxhZWNoZW4uanBnIiwic2xpZGVzaG93IjoiNGExMDkxNzYifQ%3D%3D\" href='https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Getoente-Edelstahloberflaechen.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"237\" src=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Getoente-Edelstahloberflaechen.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-309525\" srcset=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Getoente-Edelstahloberflaechen.jpg 781w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Getoente-Edelstahloberflaechen-400x121.jpg 400w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Getoente-Edelstahloberflaechen-150x46.jpg 150w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Getoente-Edelstahloberflaechen-300x91.jpg 300w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Getoente-Edelstahloberflaechen-768x233.jpg 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-309525'>\n\t\t\t\t<b>Surfaces en acier inoxydable teint\u00e9es <\/b><br\/>En raison du proc\u00e9d\u00e9 de fabrication, les m\u00e9taux prennent l\u00e9g\u00e8rement une teinte laiton.\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4a109176\" data-elementor-lightbox-title=\"Hohle-Boeden.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzA5NTI4LCJ1cmwiOiJodHRwczpcL1wvcmVwYW4uY2hcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA3XC9Ib2hsZS1Cb2VkZW4uanBnIiwic2xpZGVzaG93IjoiNGExMDkxNzYifQ%3D%3D\" href='https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Hohle-Boeden.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"237\" src=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Hohle-Boeden.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-309528\" srcset=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Hohle-Boeden.jpg 781w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Hohle-Boeden-400x121.jpg 400w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Hohle-Boeden-150x46.jpg 150w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Hohle-Boeden-300x91.jpg 300w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Hohle-Boeden-768x233.jpg 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-309528'>\n\t\t\t\t<b>Les fonds creux sont vraiment <\/b><br\/>Les fonds concaves emp\u00eachent les po\u00eales de se d\u00e9former sous l&rsquo;effet de la chaleur, m\u00eame lorsqu&rsquo;elles sont neuves.\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4a109176\" data-elementor-lightbox-title=\"Ueberbeschichtetes.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzA5NTMxLCJ1cmwiOiJodHRwczpcL1wvcmVwYW4uY2hcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA3XC9VZWJlcmJlc2NoaWNodGV0ZXMuanBnIiwic2xpZGVzaG93IjoiNGExMDkxNzYifQ%3D%3D\" href='https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Ueberbeschichtetes.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"237\" src=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Ueberbeschichtetes.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-309531\" srcset=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Ueberbeschichtetes.jpg 781w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Ueberbeschichtetes-400x121.jpg 400w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Ueberbeschichtetes-150x46.jpg 150w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Ueberbeschichtetes-300x91.jpg 300w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Ueberbeschichtetes-768x233.jpg 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-309531'>\n\t\t\t\t<b>Bosses et crat\u00e8res recouverts d&rsquo;une couche suppl\u00e9mentaire <\/b><br\/><b>: <\/b> les bosses profondes dans le support persistent, mais le rev\u00eatement offre la m\u00eame dur\u00e9e de vie.\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4a109176\" data-elementor-lightbox-title=\"Dommages au rev\u00eatement.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzA5NTM0LCJ1cmwiOiJodHRwczpcL1wvcmVwYW4uY2hcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA3XC9CZXNjaGljaHR1bmdzc2NoYWVkZW4uanBnIiwic2xpZGVzaG93IjoiNGExMDkxNzYifQ%3D%3D\" href='https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtungsschaeden.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"237\" src=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtungsschaeden.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-309534\" srcset=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtungsschaeden.jpg 781w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtungsschaeden-400x121.jpg 400w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtungsschaeden-150x46.jpg 150w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtungsschaeden-300x91.jpg 300w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Beschichtungsschaeden-768x233.jpg 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-309534'>\n\t\t\t\t<b>D\u00e9collement du rev\u00eatement <\/b><br\/><b>. <\/b> Veuillez nous contacter en joignant des photos des surfaces de cuisson. En ce qui concerne l&rsquo;ext\u00e9rieur, nous vous demandons votre indulgence. \n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4a109176\" data-elementor-lightbox-title=\"Coups-sur-le-bord-sup\u00e9rieur.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzA5NTM3LCJ1cmwiOiJodHRwczpcL1wvcmVwYW4uY2hcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA3XC9TY2hsYWVnZS1hbS1vYmVyZW4tUmFuZC5qcGciLCJzbGlkZXNob3ciOiI0YTEwOTE3NiJ9\" href='https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Schlaege-am-oberen-Rand.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"237\" src=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Schlaege-am-oberen-Rand.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-309537\" srcset=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Schlaege-am-oberen-Rand.jpg 781w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Schlaege-am-oberen-Rand-400x121.jpg 400w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Schlaege-am-oberen-Rand-150x46.jpg 150w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Schlaege-am-oberen-Rand-300x91.jpg 300w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Schlaege-am-oberen-Rand-768x233.jpg 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-309537'>\n\t\t\t\t<b>Marques sur le bord sup\u00e9rieur <\/b><br\/><b>. <\/b> Esth\u00e9tiquement peu attrayantes, mais sans incidence sur le fonctionnement ou la sant\u00e9.\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4a109176\" data-elementor-lightbox-title=\"Po\u00eales-\u00e0-bascule.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzA5NTQwLCJ1cmwiOiJodHRwczpcL1wvcmVwYW4uY2hcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA3XC9XaXBwZW5kZS1QZmFubmVuLmpwZyIsInNsaWRlc2hvdyI6IjRhMTA5MTc2In0%3D\" href='https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Wippende-Pfannen.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"237\" src=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Wippende-Pfannen.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-309540\" srcset=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Wippende-Pfannen.jpg 781w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Wippende-Pfannen-400x121.jpg 400w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Wippende-Pfannen-150x46.jpg 150w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Wippende-Pfannen-300x91.jpg 300w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Wippende-Pfannen-768x233.jpg 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-309540'>\n\t\t\t\t<b>Casseroles qui basculent <\/b><br\/>Un l\u00e9ger balancement est normal \u2013 cela ne pose aucun probl\u00e8me, surtout sur une plaque \u00e0 induction ou \u00e0 gaz.\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4a109176\" data-elementor-lightbox-title=\"Buckel.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzA5NTQzLCJ1cmwiOiJodHRwczpcL1wvcmVwYW4uY2hcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA3XC9CdWNrZWwuanBnIiwic2xpZGVzaG93IjoiNGExMDkxNzYifQ%3D%3D\" href='https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Buckel.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"237\" src=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Buckel.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-309543\" srcset=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Buckel.jpg 781w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Buckel-400x121.jpg 400w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Buckel-150x46.jpg 150w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Buckel-300x91.jpg 300w, https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Buckel-768x233.jpg 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-309543'>\n\t\t\t\t<b>Bosses - Atomes \u00e9trangers dans le m\u00e9tal <\/b><br\/>Toujours utilisable. Le mat\u00e9riau issu de sa premi\u00e8re vie s&rsquo;est dilat\u00e9. \n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bb04435 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3bb04435\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Politique de retour<\/h2><p>En cas de probl\u00e8me, nous pouvons effectuer des r\u00e9parations, proc\u00e9der \u00e0 des remboursements partiels ou proposer des remplacements.<\/p><p>Sont toutefois exclus<\/p><ul><li>R\u00e9sultats normaux ci-dessus<\/li><li>Dommages dus \u00e0 une mauvaise utilisation - par exemple, utilisation de m\u00e9tal ou surchauffe. <\/li><li>Usure normale - par ex. fines traces d&rsquo;usure dans le rev\u00eatement <\/li><li>Bons d&rsquo;achat<\/li><li>Po\u00eales de deuxi\u00e8me choix portant la mention \u00ab po\u00eales \u00e0 prix avantageux \u00bb  <\/li><\/ul><h2>D\u00e9roulement<\/h2><ol><li>Veuillez d&rsquo;abord nous informer par \u00e9crit avec de bonnes photos d\u00e9taill\u00e9es avant d&rsquo;envoyer la marchandise.<\/li><li>Veuillez nous renvoyer la marchandise \u00e0 l&rsquo;adresse suivante :<br\/><strong>Garantie<\/strong> RePan<br\/>Klosterstrasse 17<br\/>8404 Winterthur<\/li><li>Au plus tard apr\u00e8s r\u00e9ception, nous pouvons \u00e9valuer la situation.<\/li><li>Ensuite, nous r\u00e9parons ou proposons d&rsquo;autres solutions.<\/li><\/ol><p>Nous partageons les frais de port aller et retour. Veuillez prendre en charge l&rsquo;exp\u00e9dition vers nous et nous prendrons en charge les frais de port de retour. <\/p><h2>Remboursements<\/h2><p>Ce qui suit n&rsquo;est pas rembours\u00e9, en particulier dans les cas de complaisance :<\/p><ul><li>Frais de port<\/li><li>Frais de transaction<\/li><li>Des frais de dossier de 15 CHF<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Garantie et politique de retour 15 juillet 2025 1 an de garantie constructeur Malgr\u00e9 des contr\u00f4les de qualit\u00e9 \u00e0 plusieurs<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"class_list":["post-309741","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Garantie et retours - RePan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/repan.ch\/fr\/garantie-et-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie et retours\" \/>\n<meta property=\"og:description\" content=\"Garantie et politique de retour 15 juillet 2025 1 an de garantie constructeur Malgr\u00e9 des contr\u00f4les de qualit\u00e9 \u00e0 plusieurs\" \/>\n<meta property=\"og:url\" content=\"https:\/\/repan.ch\/fr\/garantie-et-retour\/\" \/>\n<meta property=\"og:site_name\" content=\"RePan\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-22T18:48:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/repan.ch\/wp-content\/uploads\/2025\/07\/Kratzerchen.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/repan.ch\\\/fr\\\/garantie-et-retour\\\/\",\"url\":\"https:\\\/\\\/repan.ch\\\/fr\\\/garantie-et-retour\\\/\",\"name\":\"Garantie et retours - RePan\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/repan.ch\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/repan.ch\\\/fr\\\/garantie-et-retour\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/repan.ch\\\/fr\\\/garantie-et-retour\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/repan.ch\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Kratzerchen.jpg\",\"datePublished\":\"2025-07-15T13:21:02+00:00\",\"dateModified\":\"2026-07-22T18:48:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/repan.ch\\\/fr\\\/garantie-et-retour\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/repan.ch\\\/fr\\\/garantie-et-retour\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/repan.ch\\\/fr\\\/garantie-et-retour\\\/#primaryimage\",\"url\":\"https:\\\/\\\/repan.ch\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Kratzerchen.jpg\",\"contentUrl\":\"https:\\\/\\\/repan.ch\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Kratzerchen.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/repan.ch\\\/fr\\\/garantie-et-retour\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/repan.ch\\\/fr\\\/repan-2\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garantie et retours\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/repan.ch\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/repan.ch\\\/fr\\\/\",\"name\":\"RePan\",\"description\":\"Pfannen &amp; 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